Shipping & Delivery

WE OFFER WORLDWIDE SHIPPING

We create small batch collections and work with a pre-order production schedule. As we collaborate with different artisan teams, timelines may vary depending on the piece, and our pre-order timeframe can range from approximately 3–5 weeks before the item is shipped. Each product includes it's shipping date within its description, so we kindly ask that you review this before making your purchase to ensure it's suitable for you. However if an item is in stock, orders are typically dispatched within 2–3 working days. Once shipped, the delivery timeframes below will apply.

All orders are shipped from Portugal via CTT (Correios de Portugal). If you have any questions regarding your order, please contact us at: hello@kafifolk.com

Destination Delivery Method Estimated Delivery Time
Portugal (Mainland) CTT Registered 1–3 working days
Portugal (Madeira & Azores) CTT Registered 2–5 working days
Europe (EU) CTT Registered 3–7 working days
United Kingdom CTT International 3–7 working days
Rest of World CTT International 5–12 working days

Import Tax and Duties

Orders shipped within the European Union are not normally subject to import duties or customs charges upon delivery.

For orders shipped outside the European Union, import duties, taxes, and customs fees may be applied by the destination country. These charges are not included in the order total and are the responsibility of the customer. We recommend contacting your local customs office for further information regarding any applicable fees.

If you have any questions regarding your order, please contact us at hello@kafifolk.com.